How to have Difficult Conversations: Conflict Management


How to have Difficult Conversations: Conflict Management, Master the art of having difficult conversations. Discover effective communication skills to speak with assertiveness.

Have you been avoiding confronting a troublesome colleague, disagreeing with your partner, or asking your boss for a raise? If there was a way to have difficult conversations easily, what would that do for you?

We avoid difficult conversations out of the fear that we will make things worse. We are often worried about how we will be perceived. Our pent-up feelings long for expression. This increases our resentment and provides no resolution to the presenting problem.

How to have difficult conversations is a comprehensive course that is designed to help you have tough conversations assertively in your personal and professional relationships. This course has proven tools and strategies to help you achieve conflict resolution no matter how difficult your situation is.

Once you master the art of having difficult conversations, you will be able to speak your mind freely, regardless of the gravity of the situation or who you are standing up to. This ability will equip you with unparalleled confidence. When you are able to overcome the speed bumps in a relationship, trust builds up, making the rest of the journey a smooth ride.

This course is for you if you want to:

  • Feel confident and well-prepared to initiate a tough conversation
  • Manage difficult conversations easily at work and in personal life
  • Learn the best ways to give interpersonal feedback
  • Express yourself in a way that people will listen to you without being defensive
  • Keep the conversation on track even when your emotions distract you
  • Leverage listening skills to find the deeper meaning in a conversation
  • Learn effective ways to get through to difficult people

The ability to have tough conversations is an essential leadership skill. It enables you to gain the trust of your co-workers. In personal life, managing tough conversations is essential as well. Whether you want to discuss your relationship difficulties with someone or just express your innermost thoughts, knowing how to do so while maintaining the relationship is an essential skill.

By the end of this course, you will be able to…

  • have difficult conversations with ease
  • understand the underlying structure of difficult conversations
  • stay calm, and focused in the face of attacks or accusations
  • stand up to figures of authority with confidence and assertiveness
  • learn from the difficult situations and devise long-term solutions to problems
  • create high-trust relationships by communicating authentically

It doesn’t matter if you have had difficulty raising issues or getting through to people in the past. In this course, you will find new insights on how you can succeed in the future.


This course will give you the complete roadmap on how to initiate, manage, and close a difficult conversation in a way that strengthens your relationships.



I have been successfully conducting training programs on communication skills in organizations and open forums since 2014. Here is what my trainees are saying:

“This is one of the best programs I’ve attended. Roma is a simply excellent trainer.”

– Lavanya Rao, Healthcare specialist

“Roma is an amazing trainer, therapist and coach. Highly recommended for those who want to get what they want in life.”

-Hisam Ali, Student of Psychology

“Roma has profound knowledge and expertise. Her sessions show her calibre extensively.”

– Saksham, Software Engineer

“Roma is an excellent trainer with in-depth knowledge in conversational persuasion and influence.”

– Ritu Sharma, Counsellor


If you like practical techniques explained with real-life examples that you can implement in your life right away, you will love this course.

Enroll in this course today and discover the most effective ways to make difficult conversations easy!


More about Roma

Roma Sharma is an author, certified coach, and trainer who has been working in the field of emotional well-being since 2014. She runs a training company that authors programs for people from a variety of backgrounds—the IT Industry, Educational Institutions, Counseling Academies, and Hospitality Industry to name a few. She works with organizations to design programs that specifically address their training needs.

Roma’s Books

Roma has authored three books and a boxset in her series called Boost Your Self-esteem & Confidence. Her books have hit the #1 new release spot in several different categories, such as Emotions & Mental health, and Communication Skills, on the Amazon marketplace. Her books have 15,000+ readers worldwide. Visit Roma’s website to find her books, articles, and courses. You can find the website link on her profile page.


1) B.E (CSE)

2) Diploma in Counselling Skills, person-centered therapy

3) International Certification in Transactional Analysis 101

4) Foundation course in Transactional Analysis

5) Master Practitioner of NLP (ABNLP), NLP Trainer

6) Advanced Diploma in Hypnosis (Business-NLP, UK)

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