AI Literacy & Fundamentals: Skills for the Modern Workplace

“This course contains the use of artificial intelligence.”

Most of us interact with Artificial Intelligence every day, but few of us truly understand how it works or how to use it effectively. This course cuts through the hype to provide you with a foundational understanding of AI concepts, practical skills for using tools like ChatGPT, and a clear framework for doing so safely and ethically .

Learn, Use, and Evaluate AI Tools to Boost Your Productivity at Work

Bulleted List of Key Benefits:
This list uses action verbs and focuses on what the student will achieve .

· Define core AI terms and understand how they connect to your daily work .

· Recognize the real-world opportunities and risks of using AI in a professional setting .

· Master the fundamentals of writing effective prompts to get the results you need .

· Identify and manage the key risks around ethics, bias, and data protection .

Who This Course Is For:

This course is perfect for employees, managers, and leaders at any level who want to build a practical, shared language for AI and use it confidently and responsibly in their role . There are no technical prerequisites—just a desire to understand the technology that’s reshaping the world of work .

Learning Objectives / What Students Will Learn

· Understand the fundamentals and core operating principles of artificial intelligence .

· Use effective prompts to leverage generative AI tools like ChatGPT or Microsoft Copilot .

· Identify and avoid common biases and risks (including AI “hallucinations”) to ensure responsible and ethical AI use .

· Explain the potential and limits of Large Language Models and other AI applications in a business context.

· Confidently recognize opportunities in your daily role to simplify tasks and improve productivity using AI.

Course Requirements / Prerequisites

· No prior technical experience or knowledge of AI is required.

· A desire to learn and apply new skills to the modern workplace.