OpenAI Agents SDK Crash Course , OpenAI Agents SDK Crash Course: Build AI-Powered Customer Service.
Course Description
Note: This is a “crash course” designed to get you started quickly. It will “not” make you an expert, but will give you practical foundations to continue learning.
Dive into the world of intelligent AI agents with OpenAI’s powerful new SDK! In this hands-on crash course, you’ll learn how to build sophisticated multi-agent systems that can reason, use tools, and collaborate to solve complex problems.
What You’ll Build:
PDF-Powered Customer Service Chatbot that reads documents and answers questions
Intelligent Tool System for PDF processing and data retrieval
Session-Based Conversations that maintain context across interactions
Key Learning Objectives:
OpenAI Agents SDK Fundamentals
Set up OpenAI Agents SDK development environment
Create your first AI agent with custom instructions
Understand agent perception, reasoning, and action cycles
Configure agent models (GPT-4, GPT-4o) for optimal performance
Core AI Agent Building Blocks
Agents: Equip LLMs with tools and specialized instructions
Handoffs: Delegate tasks between multiple intelligent agents
Guardrails: Implement safety checks and input validation
Sessions: Automatic conversation history management
Production-Ready AI Features
Structured outputs with Pydantic models
Built-in tracing and observability tools
Function tool creation with automatic schemas
Performance optimization techniques
Hands-On Final Project: Customer Service PDF Assistant
Build a real-world AI application that:
Processes PDF Documents: Read and understand company manuals, FAQs, and guides
Answers Customer Queries: Provide accurate, context-aware responses
Maintains Conversation Memory: Remember previous interactions automatically
Handles Complex Requests: Route questions to specialized agents when needed
Who Should Take This Course?
Perfect For:
Python/JavaScript developers adding AI to their skill set
Software engineers building intelligent applications
Product managers exploring AI agent capabilities
Startup founders automating customer service
Tech leads implementing AI solutions
Students and career changers entering AI development
Who this course is for:
- Web Developers
- Students who want to Learn Agentic AI
