AI Safety at Work: Privacy, Scams and Deepfakes

This course contains the use of artificial intelligence.

You use AI chat tools at work. Maybe you draft emails in ChatGPT, summarise reports in Copilot, or brainstorm in Claude or Gemini. But do you know what happens to what you paste in? Do you know where the training and memory settings are? And would you spot a cloned voice on the phone asking for an urgent payment?

This short, practical course is for everyday AI users, small business owners and team managers. No technical background needed.

You’ll learn what should never go into an AI chat and a simple redact-and-replace habit that keeps the help without the risk. You’ll get a settings tour of ChatGPT, Claude, Gemini and Copilot, with each setting described by name and checked against the vendors’ own help pages. You’ll see what temporary and incognito chats do and don’t hide, and how to check which apps you’ve connected.

Then we turn to scams. You’ll see how criminals use AI for voice clones, deepfake video calls and polished phishing emails, drawing on warnings from the FBI, the FTC and the UK’s NCSC. You’ll set up a code word and call-back habit for your family and your team, and learn where to report a scam in the UK and the US.

Finally, you’ll learn to catch confidently wrong AI answers with a five-minute source check, what to do in the first hour if you paste something sensitive, and how to roll out a one-page AI use policy for your team.

Almost every lesson comes with a copy-paste prompt or fill-in template, including the full team policy.

This course is general guidance, not legal advice. AI tools change their menus often, so settings are described by name.

AI disclosure: This course was created with the help of AI. The research, structure and examples were reviewed by the instructor. The narration uses an AI-generated voice.